Hotel del Coronado Announces Phased Summer Reopening

FOR IMMEDIATE RELEASE
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HOTEL DEL CORONADO ANNOUNCES PHASED SUMMER REOPENING
San Diego’s Legendary Resort Welcomes Guests and Locals Back with new Health and Safety Protocols

SAN DIEGO, Calif. (June 18, 2020) – Hotel del Coronado and its luxury enclave of oceanfront villas and
cottages, Beach Village at The Del, has announced it will reopen and begin welcoming guests on Friday,
June 26, with the debut of a new, enhanced main pool and Cabana guest rooms slated for Sunday, July
19.

“We’ve missed making memories with our guests,” said General Manager Harold Rapoza, Jr. “The
overwhelming support from our community has kept us strong during these unprecedented times and it
gives us great pleasure to announce our reopening this summer, coinciding with the introduction of new
amenities and guest rooms.”

Upon reopening, available resort amenities and adjusted operations include:

  • Dining: The Beach + Taco Shack opened for takeout only on June 15. On the Rocks and Serẽa
    will open for table service by June 26, as well as Beach Village Poolside Dining and Takeout (for
    Beach Village guests only) and Sundae’s (weekends only). Seating at The Del’s various dining
    outlets have been arranged to accommodate physical distancing. Menus will be displayed or
    available digitally via QR code. Single-use menus will be provided upon request. For guest’s
    convenience, the property has activated a digital take-out ordering option for overnight stays that
    guests can access via QR code or URL. The Del’s newly renovated Sun Deck, ENO Market &
    Pizzeria, and Babcock & Story Bar are set to reopen in late summer.
  • Activities: Coronado Beach is open for walking, lounging and water activities as long as
    minimum six-feet distancing is observed, with group activities not permitted at this time. As of
    June 26, Del Beach rentals will be open daily and Del Watersports will be open daily for rentals
    and private lessons. All equipment will be thoroughly cleaned and disinfected between each use.
    The Fitness Center and Spa will remain closed for the time being.
  • Pools: The Beach Village pool will be available for Beach Village guests only, though jacuzzis will
    remain closed in accordance with county guidelines. The main pool will remain closed until at
    least July 19 when its transformation is complete. Until the pool reopens, guests will be provided
    complimentary sand chairs, umbrellas, a daily $25 dining credit, and discounted self-parking.
  • Cancellation policy: The Del has made additional adjustments to modification and cancellation
    policies to provide guests with maximum flexibility. Any reservation booked from March 12 to
    August 31, 2020, even with arrivals for dates beyond August 31, can be modified free of charge
    up to 24 hours before the scheduled arrival day.
  • Arrival: Self-parking will be available in the north parking garage, located off R.H. Dana Place.
    Valet service is not available at this time. Check-in for all stays, including Beach Village, is
    located in the Garden Patio of the Victorian Building. Hilton Honors members are encouraged to
    take advantage of a contactless arrival with Digital Key.
  • Master Plan updates: Come July 19, The Del will debut The Cabanas complete with refurbished
    oceanfront guest rooms, private patios and expanded bathrooms, as well as a brand-new main
    resort pool with elevated cabana experiences just steps from the beach.

Created to set the backdrop for worry-free travel, Hotel del Coronado is debuting newly instated health
and cleaning protocols. The property is devoted to the health and safety of team members and guests,
resulting in reduced occupancy and modified amenities to assist with physical distancing and to comply
with state and local guidelines. Face coverings will be required for all team members and guests in public
areas. As part of the Curio Collection by Hilton, the property will also be implementing Hilton’s new global
standard of hotel cleanliness and disinfection: Hilton CleanStay with Lysol protection. Hilton CleanStay
builds upon Hilton’s already high standards of housekeeping and hygiene to ensure guests enjoy an even
cleaner and safer stay from check-in to check-out. Key features include:

  • Hilton CleanStay room seal to indicate the room has not been accessed since it was cleaned
  • Increased focused disinfection of high touch areas in the room such as light switches and door
    handles
  • Increased cleaning and disinfection frequency of public areas (including lobby, elevators, door
    handles, public bathrooms, etc.) with the continued use of hospital-grade disinfectant
  • Guest-accessible disinfecting wipes and hand sanitizers at entrances and high traffic areas
  • Enhanced cleaning and operational changes to restaurants, bars, in-room dining, and meeting
    spaces
  • Reduced paper amenities in rooms
  • Contactless check-in and check-out with Digital Key through the Hilton Honors app
  • Enhanced Team Member safety and well-being with personal protective equipment and
    enhanced training and protocols

For full details on Hotel del Coronado’s current health and safety measures, hotel amenities, dining
options, recreational offerings, and more, please visit: hoteldel.com/welcome. For more information on the
Master Plan, please visit masterplan2022.hoteldel.com.

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