What to Expect During Your Visit

It’s time to create new Del Memories! Hotel del Coronado and Beach Village at The Del are now open. In an effort to maintain the health and safety of our guests and Team Members, we have modified some of our amenities and offerings.

We understand that your plans may change, so we have instituted a flexible change and cancellation policy. Any reservation booked by September 30, 2020, can be modified up to 24 hours before the scheduled arrival. Please reserve online or call 1-844-513-8159 for assistance.

Garden Patio

Hotel del Coronado Guests

PARKING
Self-parking will be available in our north parking garage, located off R.H. Dana Place. Valet service is not available at this time. Parking rates.

CHECK-IN
Check-in is located in the Garden Patio of the Victorian Building. If you are a Hilton Honors member, we encourage you to take advantage of a contactless arrival and departure with Digital Key (sign up for free).

beach village cottage

Beach Village Guests

YOUR ARRIVAL
Beach Village guests check in at the Beach Village Welcome Center located off of the main drive. Self parking is available at the north parking garage. Valet parking is not available at this time. 

AMENITIES
All Beach Village pools and Breezes poolside dining are open. Please note that pool cabanas have been removed to allow for more lounge chairs. In compliance with state guidelines, all hot tubs are closed.

Beach Village guests also receive complimentary Del Beach sand chairs and umbrellas. Windsor Cottage and Windsor Beach Club are currently closed.

server in face mask

Safety Guidelines

FACE COVERINGS
Face coverings that cover the nose and mouth are required in all public areas, except when dining at one of our restaurants or maintaining a 6-foot distance from others at the pool or on the beach. Complimentary masks are available at the Front Desk.

PROTECTING OTHERS
As we are taking steps to ensure everyone’s safety, we ask our guests to be mindful and cautious. Do not visit the resort if within the last 14 days you: have been sick or had any of the symptoms related to COVID-19, have been exposed to confirmed or suspected cases of COVID-19, or have traveled internationally. While at the resort, please ensure you are washing and sanitizing your hands frequently and do not have any unnecessary contact with anyone outside of your immediate family.

CleanStay room seal

Hilton CleanStay with Lysol Protection

As part of the Curio Collection, we have implemented Hilton CleanStay with Lysol protection to deliver an industry-defining standard of cleanliness and disinfection. Developed in consultation with global and local public health authorities (including the WHO and CDC), key features of Hilton CleanStay include: guestroom door seals to indicate your room has not been accessed since it was cleaned; extra disinfection on high touch areas; removal of excess in-room amenities; guest-accessible hand sanitizer and disinfectant wipes throughout the resort; contactless check-in/check-out; innovative disinfection technologies; and more.

guest room

In Your Guestroom

In accordance with Hilton CleanStay protocols, extra linens/pillows, robes, throw pillows, most paper amenities, and pens have been removed from all guestrooms. We are not providing daily housekeeping services during this time. Extra towels and amenities will be provided to last the duration of your stay instead of being replenished daily. Any additional items needed are available by request and will be delivered outside your door.

When you arrive at your room, a Hilton CleanStay room seal indicates that no one has accessed your room since it has been thoroughly cleaned. If a team member needs to enter your room, they will only do so when guests are not present.

Serea patio

Dining Options

Seating in our dining outlets has been arranged to accommodate physical distancing. Menus will be displayed or available digitally via QR code with single-use menus provided upon request.

The Sun Deck, Beach + Taco Shack, SerẽaBabcock & Story Bar, Sheerwater Breakfast, ENO Market & Pizzeria and Sundae’s are all open.

In-Room Dining and Crown Room Brunch are both unavailable. 

 

del beach

Available Activities

In accordance county guidelines, the following modified activities are available with proper 6-foot social distancing.

Hotel del Coronado from water

Our Team Members

Team members have received an extensive orientation on our new procedures and protocols. In addition, team members are required to perform self-screenings at home and a contactless temperature check at the Team Member entrance before beginning work. During their shifts, Team Members are encouraged to wash hands/disinfect frequently, maintain physical distancing, and limit in-person interactions. Face masks are required for team members at all times while in guest-facing areas.

sun deck rendering

Property Enhancements

As part of our ongoing Master Plan, the resort is continuing property enhancement work. The following areas are currently closed while under renovation:

  • Fitness Center (opening fall 2020)
  • Lobby & south entrance of the Victorian Building (opening 2021)
  • Ocean Towers guestrooms (will debut as The Views in 2021)
  • Lower level retail shops (opening 2021)
  • South development and new main entry (TBA)

LEARN MORE (link opens in new window)